AREA

Shoreside

If you’re a team player, strategic thinker and interested in the operational side of the business, our shoreside roles are a great opportunity for you. Whether you’re greeting our customers, loading them onto the ferry or serving in one of our terminals, these roles are vital to our customers journey and to our business.

Our shoreside colleagues are passionate about providing a First-Class Customer Service and are responsible for the smooth operation of our terminals and surrounding areas. Our Operation managers, shunters, loaders, check-in staff, cleaners and terminal colleagues have a broad mix of responsibilities and offer training opportunities for further development.

Shoreside Colleagues

Onboard

If you’re interested in a career at sea, or have a passion for the marine industry, Red Funnel offers a variety of roles onboard our Vehicle Ferry and Hi-Speed Red Jet service. Our onboard crews play a vital role in keeping our business running 24/7, and with plenty of training opportunities for further development, your career at sea will be off to a fantastic start.

Each onboard role is vital to the smooth running of our service, from the masters and Commanders, who sail us safely between East/West Cowes and Southampton to the onboard engineers, deck hands, mates, cabin attendants, service crew and maintenance… each ensuring we arrive safely at our destination while providing a First-Class Service to our customers.

Find out more about our on board roles by click this link!

Red Funnel Colleagues

Central Offices

If you’re interested in a marine-based career, but prefer your feet firmly on land, our office-based roles are for you. Our central teams work behind-the scenes to ensure that all our colleagues and the business are fully supported, covering areas such as marketing and Sales, human resources, Planning, safety and more.

Our central office teams look after both commercial and operational areas within the business, this means you could be planning the rotas and keeping on top of our health & safety procedures to working on the next marketing campaign, managing sales accounts or analysing the latest booking data. There are many office-based opportunities covering all areas.

Central Office Colleagues
Image 2024 01 18 T07 05 10

LATEST JOBS

Customer Advisor

At Red Funnel, Customer Service is our passion and Safety is our priority. We currently have exciting opportunities to join our team as a Permanent Customer Advisor in our Southampton Terminal. There are a variety of hours on offer to both suit the business and the candidate. These roles are ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in! As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career development, as well as other great benefits, including a company travel scheme.     What we are looking for : Have experience in Customer Service. Have an awareness of Health and Safety. Be computer literate. Able to work flexible hours. Own transport Benefits include: Free foot travel/subsidised vehicle travel on our ferries. 75% off South West Trains :Gig in London that you can’t miss? Don’t sweat it! We’ve got you covered with a great staff discount on train travel. Perkz: Offers and savings on loads of household names. Free Car parking during work.

Apply for job

SUPPORTING YOUR APPLICATION

If you thrive in a dynamic environment, where no two days are the same and enjoy working at a fast pace alongside passionate, friendly people -- you'll fit right in at Red Funnel!

READ MORE

TESTIMONIALS

  • Amanda Haddow - Sales & Product Development Specialist
    Amanda Haddow - Sales & Product Development Specialist

    ​I joined Red Funnel in 2014 as a part-time Freight Co-ordinator, I moved into a full-time role 5 years later and am now a Manager in my team. The day to day doesn’t come without challenges, but our superb teams throughout the business all pull together to make a difference to our customers using our services.​

  • James Richter - Master
    James Richter - Master

    In 2021, I joined as a Chief Officer to give me more time at home having been away at sea on and off since I started my career in 2011. Now I'm a Master and enjoy the day to day challenges and opportunities of the role!

  • Gareth Thomas - Onboard Services Crew (OSC)
    Gareth Thomas - Onboard Services Crew (OSC)

    I have been with Red Funnel since 2021 and look forward to getting out on the water every day.  I get to meet lots of interesting people throughout my working week, and I love it! My job is challenging but mostly it is rewarding.  

  • Lewis Grant - Passenger Operations Manager
    Lewis Grant - Passenger Operations Manager

    Starting as a Summer fixed term Services Assistant in 2012, I am now the Passenger Operations Manager. We're a team, we support each other whilst navigating the day to day challenges and working hard to provide the very best levels of service to our customers.

  • Jen Ilgunas - Talent & Organisational Development Manager
    Jen Ilgunas - Talent & Organisational Development Manager

    I joined Red Funnel in 2021 and felt like I had been here for years after just a few days! Our people are so welcoming and supported my transition to maritime considerably...it really does feel like a family working here and I love it!

  • Simon Osborne - Master
    Simon Osborne - Master

    ​​I joined as a Chief Officer and now I'm a Captain (Master) and have been here for nine years. I love being at sea, the scenery, the sunsets... but mostly what I like most about working for Red Funnel is getting to go home at the end of every shift!

  • Sophie Monk - Services Assistant (Terminals)
    Sophie Monk - Services Assistant (Terminals)

    ​I've worked here for almost 15 years - both Onboard and Shoreside.  I'm constantly learning new skills and always ready for new challenges. As a team we always go above and beyond for our customers and each other and I have made friendships that will last a lifetime. 

  • Chris Maisey - Onboard Services Crew (OSC)
    Chris Maisey - Onboard Services Crew (OSC)

    I've worked onboard the ferries in Passenger Operations for 22 years. I love giving customers excellent service, going the extra mile and working as part of a team.

  • Naomi Strutt - Services Assistant (Terminals)
    Naomi Strutt - Services Assistant (Terminals)

    In the last 14 years I've worked both Onboard and Shoreside and it's the best job I've had. It really does feel like a family here and I'm grateful for the learning opportunities given to me.