RECRUITMENT

At Red Funnel, we’re proud to be Wonderfully Different - and so are our people! If you’re looking for a role where individuality is celebrated and every day brings something new, you’ll feel right at home here. We believe in fresh thinking, genuine care and doing things with heart, personality and purpose. If that sounds like you, we’d love you to join our team.    Our exclusive Signature Lounge offers our customers the option to heighten their travel experience and discover a whole new way to cross the Solent! With unrivalled panoramic views of the sea, premium facilities, complimentary refreshments, dedicated table service and much more, we guarantee a quality and relaxing service.   We are now looking for enthusiastic people to join our Passenger Operations team for the summer season in the role of Signature Lounge Crew, who is passionate about providing courteous and efficient customer care. Joining our team on board, you will deliver the smooth running of this enhanced offer against one of the most beautiful backdrops in the world, by greeting customers, checking them in and attentively serving to their needs throughout the journey to ensure a first-class experience. You will also become a vital part of the operation as a member of the ship’s crew, taking care of our passengers’ safety and being able to respond in an emergency.   As someone with experience in front of house environments, you will be able to provide an outstanding level of service to our customers in the Signature Lounge, with a charismatic and polished demeanour. When the lounge is not in use, you will also be able to offer the same level of service across other areas of the ship.   We offer excellent training, a life changing experience and a full benefits package to the applicants who impress us with their first-class customer service skills and all-round enthusiasm to develop in this stimulating field.   What are we looking for in a candidate?   *         Enthusiasm and passion *         Experience in delivering first class customer service *         Experience in a front of house hospitality environment *         Excellent teamwork skills *         A desire to succeed *         A safety conscious mindset *         The ability to work well under pressure *         Exceptional timekeeping and reliability   Working Conditions:   *         This is a 41 hours per week fixed term contract, working a rolling 4 on 4 off working pattern. *         Primarily based afloat on any one of the company’s car ferries (Red Falcon, Red Osprey, Red Eagle). *         All shifts will start and finish in Southampton in accordance with the Signature Lounge opening times. *         Length of shifts will vary from 9.25 hours to 12.25 hours. *         Employee’s may occasionally be required to work in other areas of the business. *         A flexible approach to work and shift patterns is required.   What benefits are included?   *         Free foot travel/ subsidised vehicle travel on our ferries – great for heading to the island, relaxing on the beach and exploring the stunning scenery! *         75% off South West Trains – gig in London? We’ve got you covered with this great discount! *         Food and drink provided on shift. 50% off when not on duty. *         Access to Perkz – offers and savings on loads of household names! *         50% off Southern Vectis (Island buses) – tour the beautiful Isle of Wight! *         Free car parking during work. *         Free access to WeCare and BUPA Healthy Minds – 24/7 online GP, mental health support and virtual wellbeing tools. *         Free access to a 24/7 employee assistance programme (EAP).   What training is included?   A wide range of training and development courses are provided (and required) as part of this role, including:   *         Level 2 Food Hygiene Safety Certificate *         STCW Personal Sea Survival Techniques *         Crowd Management *         Fire Safety Training *         COSHH Certificate *         Manual Handling Training *         Food Allergens Awareness *         Alcohol Licensing Law Training   You will also have access to our Learning Management System, which contains a vast library of online development courses, training and playlists!   I’m in! What’s the criteria to apply?   *         Applicants must be aged 18 or over. *         Applicants must be able to get to and from work. *         Applicants must be willing to obtain an ENG1 medical certificate from an approved practitioner, as this is a pre-employment requisite for the role. This is paid for by the company but becomes the employee’s responsibility to maintain. Further information can be found here: https://www.gov.uk/seafarer-medical-certificates *         Applicants will preferably have a good standard of education as the role will involve cash handling. *         Applicants should have good experience working in customer service and a fast-paced catering environment. *         Applicants should be able to work well under pressure and intuitively.  

At Red Funnel, we’re proud to be Wonderfully Different - and so are our people! If you’re looking for a role where individuality is celebrated and every day brings something new, you’ll feel right at home here. We believe in fresh thinking, genuine care and doing things with heart, personality and purpose. If that sounds like you, we’d love you to join our team.    We are looking for enthusiastic people to join our Passenger Operations team in the role of On Board Services Crew for our summer season. This is a new and exciting opportunity for you to work alongside a fantastic team and become a vital part of the operation as a member of the ship’s crew! You’ll be working in a unique and busy environment, with one of the most beautiful backdrops in the world, attending to the needs of our passengers and primarily taking care of their safety.   We offer excellent training, a life changing experience and a full benefits package to the applicants who impress us with their customer service skills and all-round enthusiasm to develop in this stimulating field.   What are we looking for in a candidate?   - Enthusiasm. - Passion for delivering first class customer service. - Excellent teamwork skills. - A desire to succeed. - A safety conscious mindset. - The ability to work well under pressure. - Exceptional timekeeping and reliability.   Working Conditions:   - This is a 39.5 hours a week fixed term contract, working a rolling 4 days on 4 days off pattern. - Primarily based afloat on any one of the company’s car ferries (Red Falcon, Red Osprey, Red Eagle). - All shifts will predominantly start and finish in Southampton if you live mainland side, and East Cowes if you live on the Isle of Wight. - Length of shifts will vary from 9.25 hours to 12.25 hours. - Hours vary from early, late and night shifts. - Employee’s may occasionally be required to work in other areas of the business. - A flexible approach to work and shift patterns is required.   What training is included?   A wide range of training and development courses are provided (and required) as part of this role, including but not limited to:   - Level 2 Food Hygiene Safety Certificate - STCW Personal Sea Survival Techniques - Crowd Management - Fire Safety Training - COSHH Certificate - Manual Handling Training - Food Allergens Awareness - Alcohol Licensing Law Training   You will also have access to our very own Red Funnel Learning Management System, which contains a vast library of online development courses, training and playlists!   What benefits are included?   - Free foot travel/ subsidised vehicle travel on our ferries – great for heading to the island, relaxing on the beach and exploring the stunning scenery! - 75% off South West Trains – gig in London? We’ve got you covered with this great discount! - Food and drink provided on shift. 50% off when not on duty. - Access to Perkz – offers and savings on loads of household names! - 50% off Southern Vectis (Island buses) – tour the beautiful Isle of Wight! - Free car parking during work. - Free access to WeCare and BUPA Healthy Minds – 24/7 online GP, mental health support and virtual wellbeing tools. - Free access to a 24/7 employee assistance programme (EAP). I’m in! What’s the criteria to apply?   - Applicants must be aged 18 or over. - Applicants must be able to get to and from work for very early starts and late finishes. - Applicants must be willing to obtain an ENG1 medical certificate from an approved practitioner, as this is a pre-employment requisite for the role. This is paid for by the company but becomes the employee’s responsibility to maintain. Further information can be found here: https://www.gov.uk/seafarer-medical-certificates - Applicants will preferably have a good standard of education as the role will involve cash handling. - Applicants should have good experience working in customer service and a fast-paced catering environment. - Applicants should be able to work well under pressure and intuitively.

At Red Funnel, we’re proud to be Wonderfully Different - and so are our people! If you’re looking for a role where individuality is celebrated and every day brings something new, you’ll feel right at home here. We believe in fresh thinking, genuine care and doing things with heart, personality and purpose. If that sounds like you, we’d love you to join our team.   We are currently seeking a Payroll Specialist to join our HR team on an 18 month fixed term contract - maternity cover. The successful candidate will be highly organised and detail-orientated with a deep understanding of payroll compliance regulations as well as sound knowledge and experience of using payroll systems to optimise all payroll processes to ensure accurate and efficient delivery of this function for the organisation. . The main duties of the role are: Manage the end-to-end internal payroll process, including querying data received, calculation and distribution of payslips in compliance with the tax regulations. Ensure compliance with legislation, including PAYE (Pay As You Earn) taxes, National Insurance Contributions, and other statutory requirements including but not limited National Minimum Wage, GDPR etc. Maintain accurate and up-to-date records relating to payroll transactions using the payroll and HR system as well as internal databases. Generate and submit required reports as required by HR Director to regulatory authorities such as HMRC, assist in the submission of the Gender Pay Gap reporting requirements as well as generating the monthly finance reports, overtime, sickness and headcount reports. Oversee the payroll system and software to ensure optimal functionality and compliance with regulations as well as ensuring operational compatibility; collaborating internally as required. Co-ordinate with the wider HR team to ensure accurate administration of employee benefits, including but not limited to pensions, private medical insurance, and family-friendly related benefits. Act as the primary point of contact for payroll-related inquiries from colleagues or line managers. providing clear, timely and appropriate communications to colleagues regarding changes to payroll processes, policies or deadlines in accordance with employment law in collaboration with our internal communications teams. Working Conditions: The role is based on a Monday to Friday work pattern. The role is based at Head Office in Southampton. There is the opportunity to participate in hybrid working or at other locations across the business. Qualifications / Experience Required: The ideal candidate will hold a qualification from The Chartered Institute of Payroll Professionals (CIPP) and at minimum a Payroll Technician Certificate. A minimum of 5 years experience in a payroll function in a medium size organisation or bigger. Knowledge / Experience Required: Several years of experience in UK payroll processing In-depth knowledge of UK payroll regulations and compliance requirements Strong analytical and problem-solving skills Excellent attention to detail and accuracy Proficiency in UK payroll software and related tools, including Excel Effective communication and interpersonal skills Ability to handle sensitive information with confidentiality.