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Shoreside

If you’re a team player, strategic thinker and interested in the operational side of the business, our shoreside roles are a great opportunity for you. Whether you’re greeting our customers, loading them onto the ferry or serving in one of our terminals, these roles are vital to our customers journey and to our business.

Our shoreside colleagues are passionate about providing a First-Class Customer Service and are responsible for the smooth operation of our terminals and surrounding areas. Our Operation managers, shunters, loaders, check-in staff, cleaners and terminal colleagues have a broad mix of responsibilities and offer training opportunities for further development.

Onboard

If you’re interested in a career at sea, or have a passion for the marine industry, Red Funnel offers a variety of roles onboard our Vehicle Ferry and Hi-Speed Red Jet service. Our onboard crews play a vital role in keeping our business running 24/7, and with plenty of training opportunities for further development, your career at sea will be off to a fantastic start.

Each onboard role is vital to the smooth running of our service, from the masters and Commanders, who sail us safely between East/West Cowes and Southampton to the onboard engineers, deck hands, mates, cabin attendants, service crew and maintenance… each ensuring we arrive safely at our destination while providing a First-Class Service to our customers.

Find out more about our on board roles by click this link!

Central Offices

If you’re interested in a marine-based career, but prefer your feet firmly on land, our office-based roles are for you. Our central teams work behind-the scenes to ensure that all our colleagues and the business are fully supported, covering areas such as marketing and Sales, human resources, Planning, safety and more.

Our central office teams look after both commercial and operational areas within the business, this means you could be planning the rotas and keeping on top of our health & safety procedures to working on the next marketing campaign, managing sales accounts or analysing the latest booking data. There are many office-based opportunities covering all areas.

Customer Advisor - East Cowes: £11.55 per hour; East Cowes - Isle of Wight; We currently have an exciting opportunity to join Red Funnel as a Fixed Term Customer Advisor until August 2025, on a 20 hour contract. This role will be based in our East Cowes Terminal on the Isle of Wight. At Red Funnel, Customer Service is our passion and Safety is our priority. These roles are ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in! As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career development, as well as other great benefits, including a company travel scheme. We are looking for you to: Have experience in Customer Service. Have an awareness of Health and Safety. Be computer literate. Able to work flexible hours.

Customer Advisor - Southampton: £11.55 per hour; Southampton; We currently have an exciting opportunity to join Red Funnel as a Fixed Term Customer Advisor until August 2025, on a 20 hour contract. This role will be based in our Southampton Terminals. At Red Funnel, Customer Service is our passion and Safety is our priority. These roles are ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in! As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career development, as well as other great benefits, including a company travel scheme. We are looking for you to: Have experience in Customer Service. Have an awareness of Health and Safety. Be computer literate. Able to work flexible hours.

Engineer Officer: Up to £46,700; Southampton; We currently have an exciting opportunity for an Engineering Officer to join Red Funnel on a full time permanent basis. You’ll be responsible for the operation and maintenance of propulsion and auxiliary machinery, together with all technical on-board systems. Other duties will include the maintenance of galley and passenger services equipment, fabric maintenance of machinery spaces and receipt of fuel oil and lubricating oil bunkers. In addition, you’ll be expected to assist the deck crew with the operation of the hydraulic equipment associated with loading practices. You will on occasion be required to relieve Chief Engineers when they are on leave. You will require an ENG1 and need a minimum of an STCW95 EOOW certificate with recent seagoing experience, and should have a good working knowledge of the maintenance requirements of medium speed diesels and their associated electro-hydraulic systems, as well as a working knowledge of computer systems. You must also be able diagnose and rectify faults in a wide range of machinery, including propulsion systems. Good communication skills are paramount as are excellent written and verbal skills. Hours are based on a 41 per week, working on a rostered shift system covering a 22-hour operation, over 7 days a week. Accommodation isn’t available on-board so it’s key that you reside a commutable distance from our Southampton terminals.

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SUPPORTING YOUR APPLICATION

If you thrive in a dynamic environment, where no two days are the same and enjoy working at a fast pace alongside passionate, friendly people -- you'll fit right in at Red Funnel!

Simon Osborne

I joined as a Chief Officer and now I'm a Captain (Master) and have been here for nine years. I love being at sea, the scenery, the sunsets... but mostly what I like most about working for Red Funnel is getting to go home at the end of every shift!
Gareth Thomas

I have been with Red Funnel for nearly 3 years and look forward to getting out on the water every day.  I get to meet lots of interesting people throughout my working week, and I love it! My job is challenging but mostly it is rewarding.  
Vlad Copeti

I started in 2021 as a Services Assistant onboard the car ferry and now I work in Hi Speed. I really enjoy working for Red Funnel and the people here are very welcoming, friendly, kind and always ready to help our passengers and their colleagues.
James Richter

In 2021, I joined as a Chief Officer to give me more time at home having been away at sea on and off since I started my career in 2011. Now I'm a Master and enjoy the day to day challenges and opportunities of the role!
Sophie Monk

I've worked here for almost 15 years - both Onboard and Shoreside.  I'm constantly learning new skills and always ready for new challenges. As a team we always go above and beyond for our customers and each other and I have made friendships that will last a lifetime. 
Chris Maisey

I've worked onboard the ferries in Passenger Operations for 22 years. I love giving customers excellent service, going the extra mile and working as part of a team.
Lewis Grant

Starting as a Summer fixed term Services Assistant 14 years ago, I am now the Passenger Operations Manager. We're a team, we support each other whilst navigating the day to day challenges and working hard to provide the very best levels of service to our customers.
Naomi Strutt

In the last 14 years I've worked both Onboard and Shoreside and it's the best job I've had. It really does feel like a family here and I'm grateful for the learning opportunities given to me.