RECRUITMENT

We are currently looking for a fixed term Services Assistant to join our shoreside Passenger Operations team, where no two days are the same. We have a 36 hour per week position available. This will be based in our Terminal at Southampton. You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service. You will be responsible for the day-to-day running of the food and beverage offer within our terminal areas and ensuring first class service delivery. You’ll need excellent face-to-face communication and customer service skills gained through significant experience within a ‘front-line’ customer orientated environment. A hands on, proactive approach will be key to achieving the company/ department objectives. Successful applicants will also need to possess excellent team player skills. We can offer excellent training, experience and a full benefits package to the applicants who impress us with their customer service skills or all-round enthusiasm to develop in this exciting field. Hours are worked on a rostered shift system operating over 7 days a week, including bank holidays, and will vary between early starts and late finishes. What are we looking for? An enthusiastic attitude Passion for delivering excellent customer service Wonderful team player skills A desire to succeed in your role A safety conscious mind set Ability to work under pressure Exceptional timekeeping and reliability

We currently have an exciting opportunity to join our team as a Permanent Customer Advisor based in our West Cowes Terminal on the Isle of Wight - working 20 hours per week.    At Red Funnel, Customer Service is our passion and Safety is our priority.   These roles are ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in! As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career development, as well as other great benefits, including a company travel scheme. We are looking for you to: Have experience in Customer Service. Have an awareness of Health and Safety. Be computer literate. Able to work flexible hours.